Terms & Conditions
Article 1 — Purpose
These terms govern sales of handcrafted t-shirts on xotkos.com. Placing an order implies full acceptance of these terms.
Article 2 — Products
XOTKOS t-shirts are handcrafted creations decorated with phosphorescent pigments. Due to their handmade nature, slight variations may exist between product visuals and the final item.
Article 3 — Prices
Prices are shown in euros (€) inclusive of all taxes. Shipping costs are displayed before order confirmation and vary by destination.
Article 4 — Order & Payment
Orders are confirmed upon full payment via Stripe (credit/debit card). No customer account is required.
Article 5 — Delivery
Orders are dispatched within 3–7 business days of payment confirmation. Delivery times then depend on the carrier and destination.
- France: 3–5 business days
- Europe: 5–10 business days
- International: 10–21 business days
Article 6 — Right of Withdrawal
Under European law, you have 14 days from receipt to exercise your right of withdrawal, excluding personalised products. To do so, contact us at contact@xotkos.com.
Article 7 — Customer Service
For any queries about your order, contact us at contact@xotkos.com. We will respond as soon as possible.